Privacy Policy

Theia Metals Pty Ltd (ABN 53 686 086 242) (“Theia Metals”, “we”, “us”) is committed to protecting your privacy. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We may collect personal information that you provide directly to us, including:

• your name, organisation, email address and phone number when you contact us or make an enquiry;
• any information you include in correspondence with us;
• technical information collected automatically, such as your IP address, browser type and pages visited.

How we use your information

We use personal information to:

• respond to your enquiries and communicate with you;
• operate, maintain and improve the site and our services;
• meet our legal and regulatory obligations.

Disclosure

We do not sell your personal information. We may disclose it to service providers who help us operate the site and our business, and where required or authorised by law. Where we engage service providers, we take reasonable steps to ensure they handle your information consistently with this policy.

Cookies and analytics

The site may use cookies and similar technologies to remember your preferences and to understand how the site is used. You can set your browser to refuse cookies, though some parts of the site may not function as intended as a result.

Overseas disclosure

Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the APPs.

Security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Access and correction

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. We will respond to your request within a reasonable period.

Complaints

If you believe we have breached the APPs, please contact us so we can investigate. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.

Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page.

Contact

To make a privacy enquiry or request, please reach us via the contact page.